Philippines Jobs

Service Desk Team Lead Jobs at Capgemini in Manila, Metro Manila

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Published 2 months ago

Capgemini is thrilled to announce job openings for the position of Service Desk Team Lead in the Manila area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Capgemini, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Capgemini.

Job Information

Company:Capgemini
Position:Service Desk Team Lead
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Capgemini is looking for a dynamic and experienced Service Desk Team Lead to manage our customer support operations. The successful candidate will exhibit exceptional leadership skills, guiding and mentoring a team of service desk agents to achieve outstanding customer satisfaction.

Key responsibilities will include monitoring team performance, addressing escalated issues, and implementing industry best practices. If you are passionate about technology and customer service, and have a proven track record in a service desk environment, we invite you to apply!

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Application Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Manila
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Company Information

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation. With a strong presence in the Philippines, Capgemini has established itself as a leading provider of IT services in the country. It offers a range of services including application development, infrastructure management, and business process outsourcing. With its highly skilled workforce, state-of-the-art facilities, and dedication to innovation, Capgemini in the Philippines is committed to helping businesses drive growth and transformation in the digital age.