Customer Service Operations Escalation Specialist Jobs at Shopee in Manila, Metro Manila
Shopee is currently seeking applicants for the position of Customer Service Operations Escalation Specialist in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Shopee operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Shopee |
| Position: | Customer Service Operations Escalation Specialist |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are looking for a dedicated Customer Service Operations Escalation Specialist to join our dynamic team. In this pivotal role, you will address and resolve escalated customer issues, ensuring prompt and efficient solutions to enhance overall customer satisfaction.
The ideal candidate will have exceptional communication skills, a strong aptitude for problem-solving, and a genuine passion for delivering top-notch customer service. You will collaborate with various departments to streamline processes and elevate service quality.
This position demands a proactive approach to handling customer concerns as well as the capability to manage high-pressure situations effectively.
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Application Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
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