Philippines Jobs

Director of Product Support Jobs at Genesys in Manila, Metro Manila

Genesys company logo
Published 1 month ago

Genesys is currently accepting applications for the position of Director of Product Support in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Genesys operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Genesys
Position:Director of Product Support
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Genesys is looking for a highly skilled and dedicated Director of Product Support to lead our support team in enhancing customer satisfaction and ensuring product reliability. In this critical role, you will be responsible for developing strategies that enhance product performance and guarantee the timely resolution of customer issues.

The ideal candidate will possess a solid background in product management and customer service, paired with exceptional leadership capabilities. You will oversee support operations, analyze performance metrics, and work collaboratively with product development teams.

Join us in creating an outstanding customer experience!

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Application Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

Genesys

Genesys Philippines is a pioneering customer experience optimization company based in the Philippines. With cutting-edge technology and innovative solutions, Genesys helps businesses deliver exceptional customer experiences across various communication channels. Their comprehensive suite of contact center solutions enables companies to streamline operations, improve agent productivity, and enhance customer satisfaction. Backed by a team of industry experts and supported by state-of-the-art infrastructure, Genesys Philippines is committed to empowering businesses to create meaningful connections with their customers, driving success and growth in the digital era.