Philippines Jobs

Customer Success Executive Jobs at Isentia in Pasig, Metro Manila

Isentia company logo
Published 1 month ago

Isentia is currently seeking applicants for the position of Customer Success Executive in the Pasig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Isentia operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Isentia
Position:Customer Success Executive
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Isentia is looking for a dedicated Customer Success Executive to join our Southeast Asia Customer Success team. This position reports directly to the Customer Success Manager (SEA) and focuses on enhancing the experience of Isentia and Pulsar customers by optimizing their platform and service usage.

Key Responsibilities: Engage with customers to understand their needs, resolve queries, configure platforms, provide training, and support pre-sales initiatives.

Job Requirements:

  • Bachelor’s degree in any field
  • At least 1 year of experience in customer service
  • Exceptional communication skills
  • Proficiency in various software tools
  • Experience in the ISP sector is a plus

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Application Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Pasig
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Job Application Information

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Company Information

Isentia

Isentia is a leading media intelligence company in the Philippines, providing cutting-edge technology and valuable insights to clients in the media and communications industry. With a strong presence in the country, Isentia offers a range of services including media monitoring, analysis, and reporting to help businesses make informed decisions and stay ahead of trends in the ever-evolving media landscape.