Philippines Jobs

IT Service Desk Analyst Jobs at Optum in Muntinlupa, Metro Manila

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Published 12 months ago

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Company Optum is offering job opportunities for the position of IT Service Desk Analyst in the Muntinlupa area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Optum operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Optum
Position:IT Service Desk Analyst
Region:Metro Manila, Muntinlupa - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and skilled individual to join our team as an IT Service Desk Analyst. In this role, you will be responsible for providing technical support and assistance to our internal users.

Key responsibilities:

  • Responding to user inquiries and troubleshooting technical issues.
  • Logging and prioritizing incidents and service requests.
  • Collaborating with other IT teams to resolve complex problems.
  • Assisting in the installation and configuration of software and hardware.
  • Maintaining documentation of support procedures and user guides.

Requirements:

  • Strong knowledge of computer systems, networks, and software applications.
  • Excellent problem-solving and communication skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Prior experience in a similar role is preferred.

If you are passionate about technology and have a strong desire to help others, this is the perfect opportunity for you. Don’t miss out on joining our team!

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Muntinlupa
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Company Information

Optum

Optum is a leading health services and innovation company that operates in the Philippines. With a mission to help people live healthier lives and make the healthcare system work better for everyone, Optum provides a broad range of technology-enabled health services. Their solutions include health information technology, analytics, population health management, healthcare operations, and pharmacy care services. Optum is committed to improving healthcare outcomes, increasing access to quality care, and reducing costs for individuals, providers, employers, and health plans in the Philippines.