Financial Agent – Chat Support Jobs at Aspire Global Solutions Incorporation in Pasig, Metro Manila
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Aspire Global Solutions Incorporation is currently seeking applicants for the position of Financial Agent - Chat Support in the Pasig area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Aspire Global Solutions Incorporation operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Aspire Global Solutions Incorporation |
| Position: | Financial Agent - Chat Support |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Customer Inquiries: Responding to customer inquiries and providing information about financial products and services.
Account Management: Assisting customers with account-related tasks, such as opening new accounts, closing accounts, or updating account information.
Transactions: Handling various financial transactions, including deposits, withdrawals, fund transfers, and bill payments.
Problem Resolution: Resolving customer issues and concerns, such as discrepancies in account statements, unauthorized transactions, or other account-related problems.
Product Knowledge: Staying informed about the institution’s financial products and services to effectively educate customers and cross-sell additional products.
Compliance: Ensuring that all interactions and transactions comply with relevant financial regulations and internal policies.
Documentation: Maintaining accurate and up-to-date customer records and documentation of interactions for reference and compliance purposes.
Communication: Communicating with customers through various channels, including phone, email, chat, or in-person, to address their needs and concerns.
Fraud Prevention: Monitoring accounts for suspicious activities and taking appropriate action to prevent and report potential fraud.
Educational Support: Providing guidance and education to customers on financial literacy, online banking procedures, and security measures.
Job Type: Full-time
Salary: Php20,00.00 – Php35,00.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Paid training
Schedule:
- 8-hour shift
Supplemental pay types:
- 13th-month salary
- Commission pay
- Performance bonus
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | Ground Floor, Aspire Global Solutions, Diamond Arcade Building, Aurora Blvd, Cubao, Quezon City, 1109 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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