Philippines Jobs

Consumers Account – Chat Support Representative Jobs at Aspire Global Solutions Incorporation in Makati, Metro Manila

Aspire Global Solutions Incorporation company logo
Published 9 months ago

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Welcome to our job portal, where Aspire Global Solutions Incorporation is offering exciting employment opportunities for the position of Consumers Account - Chat Support Representative in the Makati area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Aspire Global Solutions Incorporation, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Aspire Global Solutions Incorporation. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Aspire Global Solutions Incorporation
Position:Consumers Account - Chat Support Representative
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 35.000 per Month
Job Type:Full-time

Job Description

Job Description:

  • Account Inquiries: Handling consumer inquiries regarding their accounts, including account balances, transaction details, and account history.
  • Account Opening and Closure: Assisting consumers in opening new accounts or closing existing accounts by providing necessary information and guidance.
  • Transaction Assistance: Helping consumers with various transactions, such as deposits, withdrawals, fund transfers, and other account-related activities.
  • Billing and Payments: Addressing questions related to billing statements, explaining charges, and assisting with payment-related issues.
  • Problem Resolution: Resolving consumer issues and concerns, including discrepancies in billing statements, unauthorized transactions, or other account-related problems.
  • Product Information: Providing information about different products and services offered by the company and guiding consumers in choosing the right options for their needs.
  • Online and Mobile Banking Support: Assisting consumers with online and mobile banking services, including login issues, troubleshooting, and guidance on using digital tools.
  • Security Measures: Educating consumers on security measures, fraud prevention, and guiding them on best practices to protect their accounts.
  • Compliance: Ensuring that all interactions and transactions comply with relevant regulations and company policies.
  • Documentation: Maintaining accurate and up-to-date consumer records and documenting interactions for reference and compliance purposes.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Makati
Full Address Aspire People Solutions Inc, 6819 Ayala Ave, Legazpi Village, Makati, 1226 Metro Manila, Philippines
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Job Application Information

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Company Information

Aspire Global Solutions Incorporation

Aspire Global Solutions is a prominent business process outsourcing (BPO) company based in the Philippines. With its headquarters in Manila, the company provides a wide range of outsourcing services, including customer support, sales, technical support, and back-office solutions. Aspire Global Solutions aims to assist businesses in streamlining their operations and improving their overall customer experience. Their team of highly trained professionals, state-of-the-art technology, and commitment to excellence make them a reliable partner for global companies seeking to enhance their competitiveness in the market.