Philippines Jobs

IT Helpdesk Technician II Jobs at Swak BPO Corp. in Angeles, Pampanga

Swak BPO Corp. company logo
Published 13 hours ago

Swak BPO Corp. is thrilled to announce job openings for the position of IT Helpdesk Technician II in the Angeles area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Swak BPO Corp., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Swak BPO Corp..

Job Information

Company:Swak BPO Corp.
Position:IT Helpdesk Technician II
Region:Angeles - Pampanga, Pampanga
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are seeking a Level 2 IT Support Specialist to provide advanced technical assistance to end users. Responsibilities include diagnosing and resolving hardware, software, and network issues; managing and prioritizing support tickets; performing escalations; and maintaining accurate documentation. The role also supports user account administration, backups, and system updates.

  • Requirements: 2+ years helpdesk experience, strong knowledge of Windows, Office 365, basic networking, and remote support tools.
  • Skills: excellent communication, customer service, and problem-solving abilities.
  • Preferred: CompTIA A+, Network+, or Microsoft certifications and willingness to be on-call.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Pampanga
City Angeles
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Company Information

Swak BPO Corp.

Swak BPO Corp. is a renowned Business Process Outsourcing (BPO) company in the Philippines. With a strong focus on providing exceptional services, Swak BPO Corp. has earned a reputation for its outstanding client support and innovative solutions. With a team of highly skilled professionals and state-of-the-art technology, the company offers a comprehensive range of BPO services, including customer service, technical support, sales, and back-office operations. Swak BPO Corp. prioritizes client satisfaction, efficiency, and excellence, making it the go-to choice for businesses seeking reliable and cost-effective BPO solutions in the Philippines.