Philippines Jobs

Customer Success Representative Jobs at Pearl in Davao City, Davao Region

Pearl company logo
Published 7 hours ago

Pearl is currently seeking applicants for the position of Customer Success Representative in the Davao City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Pearl operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Pearl
Position:Customer Success Representative
Region:Davao City - Davao Region, Davao Region
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a Customer Success Representative to onboard new clients, build strong relationships, drive product adoption, and increase customer retention. You will serve as the primary contact for customer inquiries, troubleshoot issues, coordinate with product and support teams, and identify upsell opportunities.

  • Required: excellent communication, empathy, problem-solving skills, and familiarity with CRM tools.
  • Preferred: 1+ year in customer-facing roles, ability to analyze customer health metrics, and a proactive mindset.
  • We provide a collaborative environment, training, competitive compensation, and clear growth opportunities.

Ideal candidates are organized, customer-focused, and committed to delivering measurable improvements in satisfaction and retention.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Application Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Davao Region
City Davao City
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Company Information

Pearl

Pearl is a leading tech company in the Philippines, specializing in AI solutions for businesses. Established in 2010, they have developed cutting-edge software for various industries, from finance to healthcare. With a focus on innovation and customer satisfaction, Pearl has earned a reputation for reliability and quality in the tech market.