Philippines Jobs

Customer Service Expert Jobs at INFUSE in Davao City, Davao Region

INFUSE company logo
Published 7 hours ago

INFUSE is currently accepting applications for the position of Customer Service Expert in the Davao City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

INFUSE operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:INFUSE
Position:Customer Service Expert
Region:Davao City - Davao Region, Davao Region
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

We seek a Customer Service Expert to deliver professional support via phone, email, and chat, ensuring prompt resolution and high customer satisfaction.

  • Manage inbound and outbound communications; troubleshoot and resolve inquiries efficiently.
  • Escalate complex cases appropriately, maintain accurate records, and suggest process improvements.
  • Collaborate with cross-functional teams to enhance the customer experience.

Qualifications: minimum 2 years of customer service experience, excellent English communication skills, strong analytical and problem-solving abilities, CRM proficiency, empathy, and availability for shift work.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Application Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Davao Region
City Davao City
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Company Information

INFUSE

INFUSE is a pioneering technology company based in the Philippines, known for driving groundbreaking innovations in the tech industry. With a focus on creativity and cutting-edge solutions, INFUSE offers a wide range of services including software development, digital marketing, and IT consultancy. Their team of skilled professionals is dedicated to shaping the future of technology in the Philippines and beyond. INFUSE strives to create impactful and transformative solutions that empower businesses to thrive in the digital age.