Non-Voice Chat Support Agent Jobs at SapientBPO MAKATI in Cubao, Metro Manila
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Welcome to our job portal, where SapientBPO MAKATI is offering exciting employment opportunities for the position of Non-Voice Chat Support Agent in the Cubao area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with SapientBPO MAKATI, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with SapientBPO MAKATI. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | SapientBPO MAKATI |
| Position: | Non-Voice Chat Support Agent |
| Region: | Cubao - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
In Sapient, we exert the highest effort to provide excellent customer support. Join our great team and grab the opportunity to work with us. We offer a work-life balance and the following benefits:
- 3 Dependents can be enrolled in our HMO after 3 months
- 13th Month Pay
- Departmental Awards
- Paid leaves 1SL/1VL per month can accumulate if unused
- Attendance Bonus
- 10%-15% DISCOUNT on Partner Gyms
- Competitively priced earnings packages
Qualifications:
- Candidate must be at least 18 years of age
- Must possess a Bachelor’s Degree in any field or have reached at least 2nd year in College with no back subjects
- High School Graduates are accepted
- Candidates need to be conversant in the English language
Responsibilities:
- Responds to caller questions and complaints using usual scripts and procedures.
- Gathers information, researches/resolves queries, and logs customer calls.
- Communicates relevant alternatives for completion in a timely fashion.
- Informs clients about expert services to choose from and determines customer requirements.
- Provides purposeful instruction, teaching, and help to lower-level employees.
- Provides guidance, instruction, and troubleshooting support to lower-level employees.
Job Type: Full-time
Pay: Php18,00.00 – Php26,00.00 per month
Schedule:
- 8-hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Education:
- Senior High School (Preferred)
Experience:
- Customer Support Representative: 1 year (Preferred)
Language:
- English (Preferred)
Ability to Commute:
- Manila (Required)
Ability to Relocate:
- Manila: Relocate before starting work (Required)
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Cubao |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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