Philippines Jobs

Customer Support ExecutiveCustomer Service Representative Jobs at Shiply in Manila, Metro Manila

Shiply company logo
Published 11 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Shiply is currently accepting applications for the position of Customer Support ExecutiveCustomer Service Representative in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Shiply operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Shiply
Position:Customer Support ExecutiveCustomer Service Representative
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a skilled and dynamic Customer Support Executive/Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional support and service to our valued customers.

Your primary duties will include addressing customer inquiries, resolving complaints, and providing product information. You will handle both inbound and outbound calls, ensuring that all customer interactions are handled professionally and in a timely manner.

To excel in this position, you must have excellent communication skills, both verbal and written. A friendly and professional phone demeanor is essential. Additionally, you should be detail-oriented and possess strong problem-solving abilities.

Previous customer service experience is highly preferred, and familiarity with CRM systems is a plus. A high school diploma or equivalent is required, but a bachelor’s degree is preferred.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

Shiply

Shiply is a leading logistics company in the Philippines that is transforming the way goods are transported. With their innovative technology platform, Shiply connects shippers with a network of reliable and efficient carriers, ensuring fast and cost-effective delivery services. Whether it’s moving cargo across the country or facilitating international shipments, Shiply’s streamlined processes and transparent tracking system make logistics simpler and more reliable. With their commitment to customer satisfaction and sustainable practices, Shiply is poised to revolutionize the logistics industry in the Philippines.