Cantonese Customer Service Representative (Day shift) Jobs at TELUS International Philippines in Pasig, Metro Manila
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TELUS International Philippines is currently accepting applications for the position of Cantonese Customer Service Representative (Day shift) in the Pasig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
TELUS International Philippines operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | TELUS International Philippines |
| Position: | Cantonese Customer Service Representative (Day shift) |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Roles and Responsibilities:
- Provide assistance to customers and solve their cases.
- Analyze customer issues and provide solutions according to the account procedures and guidelines.
- Provide customer care when necessary.
- Keep updated knowledge of account’s policies and products.
- Maintain adequate proficiency in products and platforms supported.
- Read and ensure understanding of new or actualized policies, procedures, and products.
- Communicate with the supervisor, team members, and other teams regarding problems, solutions, and trends.
- Keep account information confidential, protect it from unauthorized use, ensure it remains in the Account area only (use of pen-drives, removable drives, printed material, and other means of storing and distributing information is strictly prohibited).
- To perform any other tasks, duties, or services requested by his/her immediate superior.
Qualifications:
- Candidate must possess at least a Vocational Diploma in any field.
- Must be fluent in both written and verbal Cantonese and English language.
- Preferably with experience supporting a Bilingual Queue (Cantonese and English).
- Must be willing to work on a shifting schedule at TELUS Makati Site.
Job Type: Full-time
Benefits:
- Health insurance
- Life insurance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- Overtime
Application Deadline: 09/15/2023
Expected Start Date: 02/26/2024
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | TELUS International Philippines - Discovery Centre, 31/F Discovery Centre, ADB Avenue, Ortigas Center, Pasig, 1605 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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