Philippines Jobs

IT Service Desk Analyst Jobs at QBE in Manila, Metro Manila

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Published 8 months ago

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Company QBE is offering job opportunities for the position of IT Service Desk Analyst in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

QBE operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:QBE
Position:IT Service Desk Analyst
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

As an IT Service Desk Analyst, you will be responsible for providing technical support and assistance to end-users in a timely and professional manner. You will be the first point of contact for any IT-related issues and will play a vital role in maintaining the organization’s IT infrastructure.

Your main responsibilities will include:

  • Responding to and resolving user inquiries and incidents via email, phone, or in person.
  • Troubleshooting and providing technical support for hardware, software, and network issues.
  • Escalating complex problems to the appropriate IT teams for further investigation and resolution.
  • Documenting and maintaining records of user issues, solutions, and changes made to the system.
  • Assisting in the deployment and configuration of new hardware and software.

To excel in this role, you should have a strong technical background and excellent problem-solving skills. Good communication and customer service skills are essential as you will be interacting with users with varying technical knowledge.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
Full Address QBE Insurance (Philippines), Inc., 16th Floor, Equitable Bank Tower Building, 8751 Paseo de Roxas 1226, Philippines
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Company Information

QBE

QBE Philippines is a leading insurance and reinsurance company that provides a wide range of products and services in the Philippines. With years of expertise and a strong presence in the market, QBE Philippines offers innovative solutions and tailored risk management strategies to both individuals and businesses. Committed to delivering exceptional customer service, QBE Philippines aims to protect and support its clients through their insurance journey.