Customer Retention Specialist Jobs at Shore Solutions in Pasig, Metro Manila
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Shore Solutions is currently accepting applications for the position of Customer Retention Specialist in the Pasig area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Shore Solutions operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Shore Solutions |
| Position: | Customer Retention Specialist |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
A Customer Retention Specialist is responsible for ensuring customer satisfaction and maintaining long-term relationships with clients. They play a crucial role in minimizing customer defection and increasing customer loyalty. As a Customer Retention Specialist, your main tasks will include analyzing customer behavior, handling customer complaints, and providing effective solutions to meet their needs. You will also develop strategies to retain customers, such as implementing loyalty programs and conducting customer surveys. Strong communication and problem-solving skills are essential for this role. You should be able to empathize with customers and appease their concerns, while also effectively addressing any issues that arise. Additionally, experience in sales and customer service is highly beneficial.
If you are passionate about customer satisfaction and have the skills to retain clients, we would love to hear from you.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | H3J3+2MX Shore Solution LLC - Greenfield District, Sto. Cristo, Mandaluyong, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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