Customer Service Representative (French Speaker) Jobs at Comrise Global Solutions in Pasig, Metro Manila

Welcome to our job portal, where Comrise Global Solutions is offering exciting employment opportunities for the position of Customer Service Representative (French Speaker) in the Pasig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Comrise Global Solutions, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Comrise Global Solutions. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Job Description

As a customer service professional, you will be responsible for providing outstanding customer service to our French-speaking customers and guaranteeing their satisfaction.

Key Responsibilities:

• Provide outstanding customer service to Mandarin-speaking customers across various channels such as phone, email, and chat.
• In a professional and pleasant manner, respond to client inquiries, address issues, and assist with product-related questions or concerns.
• Maintain a thorough understanding of our products and services to successfully assist customers and provide accurate information.
• Record and document customer interactions accurately in our CRM system.
• Escalate and resolve complex customer issues, collaborating with other team members and departments as necessary.
• Assist the management team in monitoring customer feedback and reporting common trends and challenges for process improvement.
• Meet or exceed performance and customer satisfaction targets.
• Stay updated on company policies, procedures, and product updates.

Qualifications:

• Fluency in written and spoken French, Tagalog, and English is required.
• Previous customer service experience is preferred, preferably in a call center or similar environment.
• Strong communication skills and ability to empathize with customers are required.
• Outstanding problem-solving abilities and attention to detail are required.
• Proficiency in Microsoft Office Suite.
• Strong time management abilities and capacity to multitask in a fast-paced environment are required.
• Positivity, adaptability, and a willingness to learn are required.

Job Type: Full-time

Salary: Up to Php95,00.00 per month

Schedule:

• Night shift

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

• English (Required)
• French (Required)
• Tagalog (Required)

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

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