Philippines Jobs

Customer Service Representative (Saas – Work from Home) Jobs at Manila Recruitment in Manila, Metro Manila

Manila Recruitment company logo
Published 11 months ago

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Company Manila Recruitment is offering job opportunities for the position of Customer Service Representative (Saas - Work from Home) in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Manila Recruitment operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Manila Recruitment
Position:Customer Service Representative (Saas - Work from Home)
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative for our Saas company. As a Customer Service Representative, you will be responsible for providing exceptional support to our clients, assisting them with any inquiries or issues they may have.

Responsibilities:

  • Handle inbound calls, emails, and live chats from customers professionally and efficiently.
  • Resolve product or service-related issues by investigating the root cause and providing appropriate solutions.
  • Ensure customer satisfaction and maintain strong relationships with clients.
  • Collaborate with team members to improve customer support processes and procedures.
  • Keep accurate records of customer interactions and transactions.

Requirements:

  • Prior experience in customer service or a similar role is preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Familiarity with Saas products is a plus.
  • Ability to work from home and maintain a productive work environment.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
Full Address Manila Recruitment - Recruitment Agency Executive Search Firm and Headhunters in the Philippines, Astbury Building No.2 Orion cor. Mercedes Street Brgy, Makati, 1209 Metro Manila, Philippines
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Company Information

Manila Recruitment

Manila Recruitment is a leading recruitment agency in the Philippines, dedicated to connecting businesses with top talent and job seekers with their dream careers. With expertise in various industries, including IT, BPO, finance, and healthcare, Manila Recruitment offers a comprehensive range of recruitment services, including executive search, talent acquisition, and advisory services. With a vast network of professionals and an extensive database of qualified candidates, Manila Recruitment ensures that both employers and job seekers find the perfect match. Trust Manila Recruitment to provide personalized and efficient recruitment solutions that drive success for businesses and individuals alike.