M365 Grace Period Support Jobs at Upwork in Manila, Metro Manila
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Upwork is currently seeking applicants for the position of M365 Grace Period Support in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Upwork operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Upwork |
| Position: | M365 Grace Period Support |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a skilled and motivated individual to join our team as an M365 Grace Period Support. In this role, you will be responsible for providing technical support and assistance to clients during the M365 Grace Period.
Key responsibilities:
- Assist clients in troubleshooting and resolving any technical issues related to M365 services.
- Provide guidance and support to clients during the transition from the grace period to a paid subscription.
- Ensure timely and efficient handling of client inquiries and provide appropriate solutions.
- Maintain accurate records of client interactions and resolutions in our internal systems.
- Collaborate with cross-functional teams to address and escalate complex issues.
Requirements:
- Strong technical knowledge and understanding of Microsoft 365 products and services.
- Previous experience in technical support or customer service roles.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Attention to detail and strong organizational skills.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | online freelancing works, 2310 Raymundo, Santa Ana, Manila, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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