Philippines Jobs

Client Success Specialist Jobs at Emapta in Makati, Metro Manila

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Published 9 months ago

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Emapta is currently seeking applicants for the position of Client Success Specialist in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Emapta operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Emapta
Position:Client Success Specialist
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

A Client Success Specialist is a vital role within our organization, responsible for ensuring the satisfaction and retention of our valued clients. As a Client Success Specialist, you will be the main point of contact for our clients, providing exceptional customer service and support throughout their entire journey with us.

Your primary responsibilities include onboarding new clients, conducting regular check-ins to understand their needs and goals, and providing proactive solutions to any challenges they may encounter. You will build strong relationships with clients, becoming a trusted advisor and strategic partner in their success.

To excel in this role, you should have excellent communication and problem-solving skills. You must be able to multitask, prioritize, and manage your time effectively. Additionally, a strong attention to detail and the ability to analyze data will contribute to your success.

Previous experience in a similar customer success or account management role is preferred. A background in the industry we operate in would be advantageous.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Makati
Full Address Emapta - JAKA, Makati, 6780 Ayala Ave, Legazpi Village, Makati, Metro Manila, Philippines
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Company Information

Emapta

Emapta is a prominent business process outsourcing (BPO) company located in the Philippines. With over 12 years of experience, Emapta provides a wide range of outsourcing solutions to businesses worldwide. Their services include customer support, telemarketing, technical support, data entry, virtual assistance, and more. Emapta is known for its skilled workforce, innovative technologies, and commitment to client satisfaction. By partnering with Emapta, companies can streamline their operations, reduce costs, and achieve greater efficiency. With its strategic location in the Philippines, Emapta offers competitive pricing and access to a large pool of talented professionals.