Philippines Jobs

Ticketing Agent – Chat/Email Support Specialist Jobs at Sapient Hiring Hub in Pasay, Metro Manila

Sapient Hiring Hub company logo
Published 10 months ago

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Welcome to our job portal, where Sapient Hiring Hub is offering exciting employment opportunities for the position of Ticketing Agent - Chat/Email Support Specialist in the Pasay area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Sapient Hiring Hub, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Sapient Hiring Hub. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Sapient Hiring Hub
Position:Ticketing Agent - Chat/Email Support Specialist
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

One-day hiring process

Earn up to 27k monthly

We are mass hiring for Call Center Agents as prior in our Metro sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Job Responsibilities:

  • Process ticket orders accurately and efficiently using ticketing systems or online platforms.
  • Provide information regarding event schedules, seating options, ticket prices, and availability.
  • Resolve customer inquiries, concerns, or issues related to ticket purchases, refunds, exchanges, or cancellations.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

WHAT CAN WE OFFER?

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

** THIS IS FOR AN ONSITE WORK SET UP **

Job Type: Full-time

Salary: Up to Php27,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Commission pay
  • Performance bonus

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasay
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient Hiring Hub

Sapient Hiring Hub is a leading recruitment company based in the Philippines, dedicated to connecting talented individuals with promising career opportunities. With a strong network of clients and a deep understanding of various industries, Sapient Hiring Hub plays a pivotal role in bridging the gap between employers and job seekers. Their team of experienced recruiters utilizes advanced technology and comprehensive screening processes to match the right candidates with the right positions. Whether you are a professional seeking a new challenge or an employer looking for top talent, Sapient Hiring Hub provides reliable and efficient solutions to meet your recruitment needs.