Philippines Jobs

Customer Support Jobs at Mirai Labs in Manila, Metro Manila

Mirai Labs company logo
Published 10 months ago

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Company Mirai Labs is offering job opportunities for the position of Customer Support in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Mirai Labs operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Mirai Labs
Position:Customer Support
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

As a Customer Support representative, you will play a vital role in delivering exceptional service and support to our valued customers. Your primary responsibility will include responding to customer inquiries over various communication channels, such as phone, email, and chat.

Your job will involve understanding customer needs, resolving their issues in a prompt and efficient manner, and providing accurate information about our products and services. Additionally, you will document customer interactions and escalate complex cases to the appropriate department for further resolution.

To succeed in this role, you should have excellent communication and problem-solving skills. You should be able to empathize with customers, remain calm under pressure, and follow established procedures to ensure customer satisfaction. A background in customer service or a related field is preferred.

If you are passionate about helping customers and wish to join our dynamic team, we encourage you to send your CV and cover letter to [email address] no later than [application deadline].

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address Ermita Molecular Diagnostic Laboratory Inc. (EMDLI), 2nd Floor, REDO Bldg, 951 Remedios St, corner San Marcelino St, Malate, Manila, 1004 Metro Manila, Philippines
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Company Information

Mirai Labs

Mirai Labs is a leading technology company based in the Philippines, specializing in developing innovative solutions for a wide range of industries. With a team of highly skilled engineers and developers, Mirai Labs is at the forefront of cutting-edge technologies such as artificial intelligence, machine learning, and internet of things. Their solutions are designed to optimize business processes, enhance customer experiences, and drive digital transformation. With a strong commitment to excellence and client satisfaction, Mirai Labs continues to deliver groundbreaking solutions that empower businesses to thrive in the digital age.