Team Lead – BPO/Call Center Jobs at INFINITY SUPPORT PHILIPPINES INC in Manila, Metro Manila
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INFINITY SUPPORT PHILIPPINES INC is currently seeking applicants for the position of Team Lead - BPO/Call Center in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
INFINITY SUPPORT PHILIPPINES INC operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | INFINITY SUPPORT PHILIPPINES INC |
| Position: | Team Lead - BPO/Call Center |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly motivated and experienced professional to join our team as a Team Lead in our BPO/Call Center department. As a Team Lead, you will be responsible for supervising and managing a team of customer service representatives to ensure the delivery of exceptional service to our clients.
Your main responsibilities will include overseeing daily operations, monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and implementing strategies to enhance productivity and efficiency. Additionally, you will collaborate with other departments to improve processes and achieve organizational goals.
Requirements:
- Minimum 3 years of experience in BPO/Call Center industry
- Excellent communication and leadership skills
- Proven ability to manage and motivate a team
- Strong problem-solving and decision-making abilities
- Ability to thrive in a fast-paced and dynamic environment
If you are passionate about delivering outstanding customer service, possess strong leadership skills, and have a track record of success in the BPO/Call Center industry, we encourage you to apply. Don’t miss this opportunity to join our growing team!
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Infinity Support Philippines, Inc., One Corporate Center, Unit 3206, Meralco Ave, San Antonio, Pasig, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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