Philippines Jobs

Chat Support Representative Jobs at Caldwell BPO – Central Luzon in Cubao, Metro Manila

Caldwell BPO - Central Luzon company logo
Published 10 months ago

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Caldwell BPO - Central Luzon is currently seeking applicants for the position of Chat Support Representative in the Cubao area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Caldwell BPO - Central Luzon operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Caldwell BPO – Central Luzon
Position:Chat Support Representative
Region:Cubao - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Accounts that we can offer:

  • Travel
  • Sales
  • Healthcare
  • Financial
  • Collections
  • Telco account

Job Responsibilities:

  • Communicates with customers through phone or written correspondence to address concerns.
  • Resolves customer issues on the first contact and avoid transferring calls.
  • Matches customers’ demands to clients’ products and services.
  • Uses negotiation skills to handle objections and gain customers’ buy-in.
  • Shares specific information with internal and external clients and colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A rewarding career both professionally and personally.
  • Opportunities for career growth and promotion within the company.
  • Performance incentives, employee perks, and benefits.
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs

APPLY NOW

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php16,00.00 – Php27,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Shift system

Supplemental pay types:

  • 13th month salary
  • Anniversary bonus
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Cubao
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

Caldwell BPO – Central Luzon

Caldwell BPO is a leading business process outsourcing company based in Central Luzon, Philippines. With a strong focus on providing exceptional customer service, Caldwell BPO delivers a wide range of outsourced solutions to global clients. Committed to excellence, their dedicated team of professionals leverages cutting-edge technology and industry best practices to optimize business processes and drive success. With their strategic location and highly skilled workforce, Caldwell BPO is well-positioned to meet the evolving needs of businesses across various industries, offering cost-effective and quality-driven solutions.