Chat Support Representative | NON-VOICE Jobs at SapientBPO – Cubao in Caloocan, Metro Manila
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SapientBPO - Cubao is currently accepting applications for the position of Chat Support Representative | NON-VOICE in the Caloocan area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
SapientBPO - Cubao operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | SapientBPO – Cubao |
| Position: | Chat Support Representative | NON-VOICE |
| Region: | Caloocan - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Caldwell Communications is continuously looking for candidates to join our team. We have various accounts available, including Travel, Sales, Healthcare, Financial, Collections, and Telco.
Job Responsibilities:
- Communicate with customers via phone or written correspondence to address their concerns.
- Resolve customer issues on the first call/contact whenever possible without transferring the caller.
- Match customers’ demands to clients’ products and services.
- Utilize negotiation and influencing skills to overcome objections and gain customer buy-in.
- Effectively communicate specific information to internal and external clients, as well as share knowledge with colleagues.
What Do We Offer?
- An open, friendly, and professional work environment.
- A professionally and personally rewarding career.
- Opportunities for growth and promotion within the company.
- Performance incentives, employee perks, and benefits.
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Caloocan |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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