System Dispatcher / Call Taker Jobs at Unimagna Philippines Inc. in Biñan City, Laguna
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Unimagna Philippines Inc. is currently accepting applications for the position of System Dispatcher / Call Taker in the Biñan City area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Unimagna Philippines Inc. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
Company: | Unimagna Philippines Inc. |
Position: | System Dispatcher / Call Taker |
Region: | Biñan City - Laguna, Laguna |
Education: | Confidential |
Job Type: | Full-time |
Job Description
Unimagna Philippines Inc. is currently seeking a System Dispatcher / Call Taker to join our team. This position involves handling service calls and work orders for all accounts of the company, ensuring prompt and efficient resolution of service-related issues.
Responsibilities:
- Processes service calls, Work Orders for all accounts of the company by taking them and relaying/endorsing to either in-house technicians or accredited service providers.
- Monitors all accounts service calls and concerns and ensures actions are taken by following through in-house technicians and/or accredited service providers and updating service call, slip status-pending jobs and completed jobs.
- Prepares service delivery, repair, and preventive maintenance schedule Work Orders and informs customers a day before their planned schedule of service repair, preventive maintenance, and delivery of service and repaired units.
- Generates reports on service calls/repairs and preventive maintenance reports of all accounts reporting functions.
- Encodes service-related reports of all accounts of the company and facilities and generates billing summary per account; may prepare accomplished preventive maintenance report from time to time.
- Monitors and facilitates the submission of Accredited Providers Monthly billings or review and submission to the accounting department.
- Performs other related work that may be assigned.
Qualifications:
- Preferably graduate of any business course.
- Fresh graduates are welcome to apply.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
Province | Laguna |
City | Biñan City |
Google Map | Google Map |
Job Application Information
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