Customer Service Agent Jobs at Novatech (Pasay) Limited, Inc. in Pasay, Metro Manila
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Welcome to our job portal, where Novatech (Pasay) Limited, Inc. is offering exciting employment opportunities for the position of Customer Service Agent in the Pasay area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Novatech (Pasay) Limited, Inc., we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Novatech (Pasay) Limited, Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Novatech (Pasay) Limited, Inc. |
| Position: | Customer Service Agent |
| Region: | Metro Manila, Pasay - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Job Responsibilities
- Help customers via email, chat, and telephone
- Work together with your team to reach the best customer satisfaction (including other KPIs)
- Manage customer accounts
- Help to resolve customer queries
- Follow company policies and practices regarding player safety, protection, and responsible gaming
- Strong customer service skills, highly motivated team player
- Collect and record customer feedback and information, and share with appropriate departments and team members
Skills & Experience
- Excellent communication skills (written and verbal)
- Strong Microsoft Office knowledge
- Background in customer service, this can be face-to-face, online, or via phone calls
- Multi-tasking and time management
- Previous iGaming experience would be great but not essential
- Flexibility to work different shift patterns
Work Conditions
- 5 days onsite reporting in Macapagal, Pasay
- Rotational Shift
- Those who can start immediately will be prioritized
Benefits Package:
- Quarterly Performance Bonus
- 1-day work-from-home upon regularization
- HMO from day one (plus 1 free dependent)
- Group Life Insurance
- Annual Leave & Sick Leave credits
- Meal Allowance
- Birthday Gift Allowance
- Government Mandated Benefits
- Company Loan
- Teambuilding Allowance
- Work Equipment
- Additional Leave
- Loyalty Award
- Premium Pay
- Other Statutory Benefits
- Employee Referral Bonus Program
Job Types:
- Full-time, Permanent
Salary:
Php25,00.00 – Php35,00.00 per month
Benefits:
- Health insurance
- Life insurance
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Shift system
Supplemental pay types:
- 13th-month salary
- Overtime pay
- Quarterly bonus
Application Question(s):
- What is your expected salary?
Experience:
- Customer Service Representative: 1 year (Required)
Language:
- English (Required)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Pasay |
| Full Address | G2Q2+4H2 NOVATECH, Pasay, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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