Healthcare BPO for Appointment Setting (Wave 2) Jobs at Access Healthcare in Taguig, Metro Manila
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Access Healthcare is currently seeking applicants for the position of Healthcare BPO for Appointment Setting (Wave 2) in the Taguig area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Access Healthcare operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Access Healthcare |
| Position: | Healthcare BPO for Appointment Setting (Wave 2) |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Access Healthcare is currently seeking experienced Customer Service Representatives to join our successful team. As part of our pioneering group, you will play a vital role in providing exceptional service to our valued patients.
Responsibilities:
- Collecting all required patient information, including scheduling, pre-registration, and insurance verification.
- Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures.
- Accurately entering demographic, clinical, and billing information.
- Explaining processes, forms, and procedures to callers, ensuring patients understand documentation requirements.
- Collecting copays and payment information when necessary.
- Processing information according to client policies and procedures.
- Providing professional, compassionate, and concierge-like service to patients.
Qualifications:
- Minimum 2 years’ experience in the Healthcare BPO industry.
- Knowledge in Appointment, Scheduling, and Financial processes (an advantage).
- Excellent command of the English language.
- Willingness to learn upselling for pet supplies, services, insurance, procedures.
- Ability to thrive in a fast-paced, high call volume call center environment.
- Flexible to work on a shifting schedule.
- Must be a pet lover (being a pet owner is a plus).
- Knowledge of Healthcare terminology (considered a plus).
- Amenable to work onsite at McKinley, Taguig.
Job Type: Full-time.
Salary: Php22,00.00 – Php25,00.00 per month.
Benefits:
- Health insurance.
Schedule:
- 8-hour shift.
- Evening shift.
- Monday to Friday.
- Night shift.
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | Access Healthcare, 5th Floor, Units B & C,, Commerce and Industry Plaza, McKinley Hill, Taguig, 1634 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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