Medical Biller for Healthcare Account Jobs at Visaya KPO in Manila, Metro Manila

Company Visaya KPO is offering job opportunities for the position of Medical Biller for Healthcare Account in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Visaya KPO operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

We are now 600+ employees and we are excited to double our headcount for 2024. We place a high value on our human capital by providing them with the highest level of training, a compensation and benefits package that ranks at the top in the industry, and offer programs that allow our employees to grow in both their personal and professional lives such as Retention Program, Training, and a fun working environment.

Essential Duties & Responsibilities:

• Perform inbound and outbound calling to patients.
• Resolve account balances while utilizing various medical billing systems and payment portals; which will include live interactions with patients.
• Perform routine tasks such processing payments with care and attention.
• Create and distribute various correspondence such as itemized statements, insurance appeal letters, claim forms, and financial assistance applications.
• Interact with patients and internal departments to ensure proper account handling.
• Perform account maintenance that may require updates to patient records such as updating account balances, uploading correspondence, printing statements, and creating payment plans.
• Meet or exceed performance objectives including collection and quality assurance goals.
• Ability to maintain weekly/monthly productivity and quality assurance metrics.

Minimum Qualifications & Competencies:

• 1 year of experience in a customer service role.
• 1 year of healthcare experience, preferred.
• Demonstrated experience communicating effectively with a customer and simplifying complex billing.
• Demonstrated ability to meet performance objectives
• Must be willing to work onsite in Ortigas

Enjoy the following Perks and Benefits:

• 15% Night Differential.
• HMO Benefits after 30 days + Add Up to 2 Dependents.
• Retirement Benefits.
• 24 Leave Credits per year, Convertible to Cash.
• Wholistic Employee Wellness Program

Job Type: Full-time

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

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