Philippines Jobs

Service Delivery Specialist Jobs at Melco Resorts & Entertainment in City of Dreams, Philippines

Melco Resorts & Entertainment company logo
Published 10 months ago

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Melco Resorts & Entertainment is currently accepting applications for the position of Service Delivery Specialist in the City of Dreams area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Melco Resorts & Entertainment operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Melco Resorts & Entertainment
Position:Service Delivery Specialist
Region:City of Dreams - Philippines, Philippines
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

As a Service Delivery Specialist, you will be responsible for ensuring the smooth and efficient delivery of services to our clients. This role requires excellent organizational skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities:

  • Manage client accounts and maintain strong relationships with key stakeholders
  • Coordinate service delivery activities and ensure timely response to client inquiries
  • Monitor and assess service quality to identify areas for improvement
  • Collaborate with cross-functional teams to resolve client issues and escalations
  • Develop and implement service delivery strategies to enhance customer satisfaction

Requirements:

  • Minimum of 2 years of experience in service delivery or a related field
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Excellent problem-solving abilities

If you are passionate about delivering exceptional service and thrive in a challenging environment, we would love to hear from you. Please send your CV and cover letter to [email address] before [application deadline].

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Philippines
City City of Dreams
Full Address City of Dreams Manila - Luxury Resort & Casino in Metro Manila, Philippines, Roxas Blvd, Entertainment City, Parañaque, 1701 Metro Manila, Philippines
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Company Information

Melco Resorts & Entertainment

Melco Resorts & Entertainment is a leading integrated resort operator in the Philippines, offering world-class entertainment and luxury accommodations. With its flagship property, City of Dreams Manila, Melco Resorts provides a diverse range of entertainment options, including gaming facilities, live performances, and renowned international dining experiences. The resort also boasts upscale hotels, such as Nobu Hotel Manila and Hyatt Regency Manila, offering luxurious amenities and exceptional service. Melco Resorts is committed to elevating the entertainment industry in the Philippines by providing unparalleled experiences for both leisure and business travelers.