Customer Success Manager Jobs at Emapta in Quezon City, Metro Manila
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Welcome to our job portal, where Emapta is offering exciting employment opportunities for the position of Customer Success Manager in the Quezon City area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Emapta, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Emapta. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Emapta |
| Position: | Customer Success Manager |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
A Customer Success Manager is responsible for ensuring customer satisfaction and strengthening the relationship between the company and its clients. They act as a bridge between the customer and various departments such as sales, marketing, and support, working closely with each to meet customer needs and exceed expectations.
Key responsibilities of a Customer Success Manager include:
- Developing and implementing strategies to drive customer success and retention.
- Onboarding new customers and helping them understand how to maximize the value of the company’s products or services.
- Regularly communicating with customers, understanding their goals, and providing necessary support and guidance.
- Identifying upselling and cross-selling opportunities to drive revenue growth.
- Collecting and analyzing customer feedback to improve products, services, and overall customer experience.
To excel in this role, a strong customer-centric mindset, excellent communication and problem-solving skills, and the ability to build and maintain relationships are essential.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Emapta - TIP, Quezon City, 6/F The Ignacia Place Mother Ignacia Street, cor Sgt. Esguerra Ave, St, Quezon City, 1110 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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