Philippines Jobs

Customer Service – Non-Voice Agent – Newbie Friendly – Email/Chat Jobs at CaldwellBPO – Caloocan in Caloocan, Metro Manila

CaldwellBPO - Caloocan company logo
Published 8 months ago

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CaldwellBPO - Caloocan is currently accepting applications for the position of Customer Service - Non-Voice Agent - Newbie Friendly - Email/Chat in the Caloocan area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

CaldwellBPO - Caloocan operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:CaldwellBPO – Caloocan
Position:Customer Service - Non-Voice Agent - Newbie Friendly - Email/Chat
Region:Caloocan - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

What’s in Caldwell Communications?

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you.

Job Type: Full-time

Salary: Php20,00.00 – Php30,00.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Commission pay
  • Performance bonus

Language:

  • English (Preferred)

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Caloocan
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

CaldwellBPO – Caloocan

CaldwellBPO – Caloocan is a leading business process outsourcing (BPO) company located in Caloocan, Philippines. With a diverse range of services including customer support, data entry, telemarketing, and more, CaldwellBPO provides high-quality, cost-effective solutions to businesses worldwide. Their skilled and efficient workforce, state-of-the-art technology, and commitment to customer satisfaction make them a preferred choice for outsourcing needs. By strategically positioning themselves in Caloocan, CaldwellBPO is able to tap into the rich talent pool and advantageous business environment in the Philippines.