Philippines Jobs

434887 | Technical Support Jobs at Monroe Consulting Phils., Inc. in Mandaluyong, Metro Manila

Monroe Consulting Phils., Inc. company logo
Published 10 months ago

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Monroe Consulting Phils., Inc. is currently accepting applications for the position of 434887 | Technical Support in the Mandaluyong area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Monroe Consulting Phils., Inc. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Monroe Consulting Phils., Inc.
Position:434887 | Technical Support
Region:Mandaluyong - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are seeking a highly motivated and skilled Technical Support professional to join our team. As a Technical Support, you will be responsible for providing assistance and resolving technical issues for our customers.

Your main responsibilities will include:

  • Responding to customer inquiries and diagnosing technical problems via phone, email, or chat
  • Providing timely and effective solutions to customer issues
  • Escalating complex issues to the appropriate department or specialist
  • Coordinating with other teams to ensure timely resolution of customer queries
  • Updating customer records and documenting technical solutions

The ideal candidate should have excellent communication skills and be able to explain technical concepts to non-technical users. Proficiency in troubleshooting hardware and software issues is required. Prior experience in a customer service or technical support role is preferred.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Mandaluyong
Full Address Monroe Consulting Group, Petron Megaplaza, 12th Floor, 358 Sen. Gil J. Puyat Ave, Makati, 1200 Metro Manila, Philippines
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Company Information

Monroe Consulting Phils., Inc.

Monroe Consulting Phils., Inc. is a leading executive search and recruitment company based in the Philippines. With a strong presence in the local market, Monroe Consulting offers a wide range of talent acquisition solutions to its clients. Their team of dedicated professionals specializes in various industries, including banking and finance, consumer goods, IT, and healthcare. Committed to delivering exceptional service and results, Monroe Consulting Phils., Inc. helps organizations find top-notch candidates for their executive and managerial positions, contributing to their clients’ success and growth.