Voice/Nonvoice Call Center Agents Jobs at Metacom BPO Career Generation in Quezon City, Metro Manila
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Metacom BPO Career Generation is currently accepting applications for the position of Voice/Nonvoice Call Center Agents in the Quezon City area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Metacom BPO Career Generation operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Metacom BPO Career Generation |
| Position: | Voice/Nonvoice Call Center Agents |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We at Metacom are continuously looking for candidates to join our team for the positions of Voice/Nonvoice Call Center Agents.
Accounts that we can offer:
- Travel
- Sales
- Healthcare
- Financial
- Collections
- Telco account
Job Responsibilities:
- Communicates with customers through phone calls or written correspondence to address concerns.
- Resolves customer issues on the first call/contact whenever possible without transferring the caller.
- Matches customers’ demands to clients’ products, solutions, and services.
- Uses negotiation and influencing skills to overcome objections and gain customers’ buy-in.
- Communicates relevant information to internal and external clients and shares knowledge with colleagues.
What Do We Offer?
- An open, friendly, and professional work environment.
- A professionally and personally rewarding career.
- Opportunities to grow and be promoted within the company.
- Performance incentives and employee perks and benefits.
- Competitive salary with 13th-month pay.
- HMO with 3 free beneficiaries on day one.
- 20% ND Maternity/Paternity Leave.
- Opportunity for rapid career growth for top performers.
- Retirement/Life Insurance for qualified staff.
- Work-life balance processes and programs.
APPLY NOW
Job Types: Full-time, Permanent
Salary: Up to Php26,00.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Yearly bonus
Education:
- Bachelor’s (Required)
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Quezon City (Required)
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Metacom Solutions, Inc., 8th Floor Cyber and Fashion Mall Eastwood City, Bagumbayan, Quezon City, 1110 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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