Ticketing Agent – Chat/Email Support Specialist Jobs at SapientBPO – Cubao in Marikina, Metro Manila
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SapientBPO - Cubao is thrilled to announce job openings for the position of Ticketing Agent - Chat/Email Support Specialist in the Marikina area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At SapientBPO - Cubao, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with SapientBPO - Cubao.
Job Information
| Company: | SapientBPO – Cubao |
| Position: | Ticketing Agent - Chat/Email Support Specialist |
| Region: | Marikina - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
One-day hiring process
Earn up to 27k monthly
We are mass hiring for Call Center Agents as prior in our Metro sites
Position Overview:
This role involves managing customer inquiries, resolving issues, and ensuring a positive experience for individuals using the ticketing platform.
Job Responsibilities:
- Process ticket orders accurately and efficiently using ticketing systems or online platforms.
- Provide information regarding event schedules, seating options, ticket prices, and availability.
- Resolve customer inquiries, concerns, or issues related to ticket purchases, refunds, exchanges, or cancellations.
- Ensure one call resolution prioritizing customer satisfaction.
- Perform basic troubleshooting when necessary.
WHAT CAN WE OFFER?
- Competitive Salary
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Sapient is URGENTLY HIRING. APPLY TODAY AND GET HIRED IMMEDIATELY!
** THIS IS FOR AN ONSITE WORK SET UP **
Job Type: Full-time
Salary: Up to Php27,00.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Paid training
- Pay raise
Schedule:
- 8-hour shift
- Day shift (Monday to Friday)
- Night shift
Supplemental pay types:
- 13th-month salary
- Bonus pay
- Commission pay
- Performance bonus
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Marikina |
| Google Map | Google Map |
Job Application Information
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