Philippines Jobs

Service Desk Support L1 Jobs at UNISON SOLUTIONS DELIVERY, INC. in Pasig, Metro Manila

UNISON SOLUTIONS DELIVERY, INC. company logo
Published 11 months ago

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UNISON SOLUTIONS DELIVERY, INC. is currently seeking applicants for the position of Service Desk Support L1 in the Pasig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

UNISON SOLUTIONS DELIVERY, INC. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:UNISON SOLUTIONS DELIVERY, INC.
Position:Service Desk Support L1
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

DUTIES AND RESPONSIBILITIES

  • Acknowledge support tickets and respond to user requests
  • Acknowledge calls or email concerns from end users
  • Follow up on support tickets to ensure that the problem has been resolved
  • Identify and analyze faults and help users understand the problem
  • Test systems or applications to ensure proper resolution before closing the incident
  • Document actions taken to resolve the problem as input to the Knowledge-based system

JOB REQUIREMENTS AND QUALIFICATIONS

  • Graduate in Bachelor of Science in Information Technology
  • With Technical Support experience/Fresh Graduates are welcome
  • Strong communication and problem-solving skills
  • Service-oriented with a can-do attitude
  • Willingness to work overtime if required
  • Good interpersonal relations with clients
  • Responsible for task assignment

Job Type: Full-time

Salary: Php16,00.00 – Php16,500.00 per month

Schedule:

  • 8-hour shift
  • Shift system

Supplemental pay types:

  • 13th-month salary
  • Overtime pay

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Pasig
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Job Application Information

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Company Information

UNISON SOLUTIONS DELIVERY, INC.

UNISON SOLUTIONS DELIVERY, INC. is a leading technology solutions provider based in the Philippines. With a track record of delivering exceptional IT services to clients worldwide, the company specializes in software development, system integration, and digital transformation. Their team of dedicated professionals combines industry expertise with cutting-edge technologies to create innovative solutions that drive business growth. UNISON SOLUTIONS DELIVERY, INC. is committed to delivering high-quality results that exceed client expectations, making them a trusted partner for companies seeking reliable and efficient technology solutions.