Philippines Jobs

Chat Support Representative – Email / Gaming Account Jobs at Caldwell BPO – Central Luzon in Libis, Metro Manila

Caldwell BPO - Central Luzon company logo
Published 10 months ago

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Company Caldwell BPO - Central Luzon is offering job opportunities for the position of Chat Support Representative - Email / Gaming Account in the Libis area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Caldwell BPO - Central Luzon operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Caldwell BPO – Central Luzon
Position:Chat Support Representative - Email / Gaming Account
Region:Libis - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are Hiring!

We are continuously looking for candidates to join our team at Caldwell BPO. Currently, we have openings for the following positions:

  • Chat Support Representative – Email Account
  • Chat Support Representative – Gaming Account

Job Responsibilities:

  • Communicate with customers via phone or written correspondence to address their concerns.
  • Resolve customer issues on the first call/contact whenever possible, without needing to transfer the caller.
  • Match customers’ demands with clients’ products, solutions, and services.
  • Utilize negotiation and influencing skills to overcome objections and gain customer buy-in.
  • Communicate specific information to internal and external clients and share knowledge with colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities for growth and promotion within the company.
  • Performance incentives, employee perks, and benefits.
  • Competitive Salary.
  • 13th Month Pay.
  • HMO with 3 free beneficiaries on Day One.
  • 20% ND Maternity/Paternity Leave.
  • Opportunity for rapid career growth for Top Performers.
  • Retirement/Life Insurance for Qualified Staff.
  • Work-life Balance Processes and Programs.

Job Types:

Full-time, Permanent, Fresh graduate

Salary:

Php16,00.00 – Php27,00.00 per month

Benefits:

  • Additional leave.
  • Company Christmas gift.
  • Health insurance.
  • Life insurance.
  • Opportunities for promotion.
  • Paid training.
  • Pay raise.
  • Promotion to permanent employee.

Schedule:

  • 8-hour shift.
  • Shift system.

Supplemental pay types:

  • 13th-month salary.
  • Anniversary bonus.
  • Bonus pay.
  • Commission pay.
  • Overtime pay.
  • Performance bonus.
  • Quarterly bonus.
  • Yearly bonus.

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Libis
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Job Application Information

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Company Information

Caldwell BPO – Central Luzon

Caldwell BPO is a leading business process outsourcing company based in Central Luzon, Philippines. With a strong focus on providing exceptional customer service, Caldwell BPO delivers a wide range of outsourced solutions to global clients. Committed to excellence, their dedicated team of professionals leverages cutting-edge technology and industry best practices to optimize business processes and drive success. With their strategic location and highly skilled workforce, Caldwell BPO is well-positioned to meet the evolving needs of businesses across various industries, offering cost-effective and quality-driven solutions.