Service Desk Analyst Team Lead Jobs at Damstra Technology in Clark Freeport Zone, Central Luzon
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Damstra Technology is currently accepting applications for the position of Service Desk Analyst Team Lead in the Clark Freeport Zone area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Damstra Technology operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Damstra Technology |
| Position: | Service Desk Analyst Team Lead |
| Job Location Type: | Hybrid |
| Region: | Central Luzon, Clark Freeport Zone - Central Luzon |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly skilled and motivated Service Desk Analyst Team Lead to join our dynamic team. As the Team Lead, you will be responsible for overseeing the day-to-day operations of our service desk team and ensuring efficient resolution of technical issues.
Key responsibilities include:
- Managing a team of service desk analysts, providing guidance and support
- Monitoring and prioritizing incoming support tickets
- Resolving complex technical issues and escalating when necessary
- Identifying areas for process improvement and implementing effective solutions
- Collaborating with other teams to ensure seamless service delivery
To be successful in this role, you should have a strong technical background and excellent leadership skills. Experience in managing a service desk team and a solid understanding of ITIL principles are highly desired.
If you are a self-motivated individual with a passion for providing exceptional customer service and driving team success, we would love to hear from you.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Central Luzon |
| City | Clark Freeport Zone |
| Full Address | 5HHF+Q75 Damstra Technology Inc., Clark Freeport, Mabalacat, Pampanga, Philippines |
| Google Map | Google Map |
Job Application Information
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