Philippines Jobs

Customer Support Associate Jobs at Premier Outsource Partners Inc. in Clark Freeport Zone, Central Luzon

Premier Outsource Partners Inc. company logo
Published 10 months ago

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Company Premier Outsource Partners Inc. is offering job opportunities for the position of Customer Support Associate in the Clark Freeport Zone area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Premier Outsource Partners Inc. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Premier Outsource Partners Inc.
Position:Customer Support Associate
Region:Central Luzon, Clark Freeport Zone - Central Luzon
Education:Confidential
Job Type:Full-time

Job Description

Duties and Responsibilities:

  • Answering incoming phone calls with excellence (understands your audience manages customer expectations).
  • Managing support inboxes, daily access, and customer queries.
  • Ensuring every call is lodged for a call back and includes as much detail as possible.
  • Ensuring urgent calls get dealt with as timely as possible.
  • Building friendships with our customers and committees as a touchpoint in the business.
  • Investigating and resolving issues including escalations and complaints if required.
  • Processing of Owner’s Corporation Certificate Requests.
  • Creating Maintenance Requests Cases.
  • Assisting customers with general inquiries such as Owners Corporation details (e.g. OC rules, Available assets, Utilities, AGM minutes, Plan of Subdivision, Insurance).
  • Flagging important concerns to the relevant team for immediate attention.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Central Luzon
City Clark Freeport Zone
Full Address Premier Outsourcing, Pavilion 07 Berthaphil Clark Center Jose Abad Santos Avenue, Zone, Clark Freeport, Angeles, 2009 Pampanga, Philippines
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Job Application Information

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Company Information

Premier Outsource Partners Inc.

Premier Outsource Partners Inc. is a trusted and renowned outsourcing company based in the Philippines. With our exceptional services and cutting-edge technology, we deliver top-notch outsourcing solutions to businesses worldwide. Our dedicated team of professionals provides a wide range of services including customer support, telemarketing, IT support, back-office operations, and more. We are committed to helping businesses optimize their operations, increase productivity, and achieve their goals. With a strong focus on client satisfaction and a track record of success, Premier Outsource Partners Inc. is the preferred partner for outsourcing needs.