Front Office Manager Jobs at Astoria Hotels and Resorts in Manila, Metro Manila

Astoria Hotels and Resorts is currently accepting applications for the position of Front Office Manager in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Astoria Hotels and Resorts operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

Job Description:

• Responsible for effective performance of the functions of all front office sections.
• Ensures that all VIP rooms are inspected and informs Housekeeping/Engineering regarding maintenance and repair.
• Attends to guests’ problems, requests, inquiries, and approves guestroom amenities.
• Prepares daily, weekly, and monthly occupancy forecasts, evaluated against actual occupancy vacancies noted, and taken into account for succeeding forecast.
• Attends department heads meetings, sales, and operations meetings.
• Manages training and performance evaluation of the front office staff.
• Implement Hotel’s House Rules and Regulations are adhered to at all times and if necessary sees to it that commendations and disciplinary action notices are issued.
• Act as Manager-on-duty (MOD) in the absence of Hotel Manager.
• Performs other duties as may be assigned.

Minimum Qualifications:

• Graduate of any Four (4) year Bachelor’s Degree, preferably Hotel and Restaurant Management (HRM) and Tourism Management.
• Minimum of 5 years in the capacity of Front Office Manager.
• Knowledgeable in handling operations, Customer Service Management, and Performance Evaluation Management.
• Excellent Communication Skills.
• Can start immediately.
• Willing to be assigned to any Astoria Properties.

Benefits:

• Company events.
• Discounted lunch.
• Employee discount.
• Opportunities for promotion.
• Promotion to permanent employee.
• Staff meals provided.

Schedule:

• Shift system.

Supplemental pay types:

• 13th month salary.

Education:

• Bachelor’s (Preferred).

Experience:

• Front Office Manager: 5 years (Preferred).

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

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