Customer Service Associate – Multi-Channel Support Jobs at My Cloud Crew in Manila, Metro Manila
This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Company My Cloud Crew is offering job opportunities for the position of Customer Service Associate - Multi-Channel Support in the Manila area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
My Cloud Crew operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | My Cloud Crew |
| Position: | Customer Service Associate - Multi-Channel Support |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
Are you passionate about providing exceptional customer service and thrive in a fast-paced environment? We are currently seeking a Customer Service Associate to join our Multi-Channel Support team.
In this role, you will be responsible for managing customer inquiries and resolving issues across various channels, including phone, email, and live chat. Your primary objective is to ensure customers have a positive experience and receive prompt and accurate assistance.
Key Responsibilities:
- Responding to customer inquiries via phone, email, and live chat
- Troubleshooting and resolving customer issues to achieve customer satisfaction
- Providing product information, order updates, and assistance with inquiries
- Coordinating with other departments to address customer escalations
- Maintaining accurate records of customer interactions and transactions
- Following up with customers to ensure their issues are fully resolved
Requirements:
- Prior experience in a customer service role
- Excellent communication and problem-solving skills
- Ability to multitask and handle high call volumes
- Proficiency in using customer service software and other tools
- Flexibility to work in shifts, including evenings and weekends
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Cloud Employee, Unit 3B, 3rd floor, 191 Zeta Building, St, Salcedo, Legazpi Village, Makati, 1229 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
