Customer Support Specialist (Hybrid) Jobs at Hunter’s Hub Inc. in Taguig, Metro Manila
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Company Hunter's Hub Inc. is offering job opportunities for the position of Customer Support Specialist (Hybrid) in the Taguig area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Hunter's Hub Inc. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Hunter’s Hub Inc. |
| Position: | Customer Support Specialist (Hybrid) |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Qualifications
- Strong analytical and creative-problem solving abilities and excellent interpersonal skills
- Ability to develop, manage and communicate information in a clear, organized, and highly persuasive manner
- Ability to hold your own in meetings with various heads and C-suite representatives; and speak as a thought-leader and visionary in the creator economy space
- Entrepreneurial drive and comfort working autonomously and as part of a team in ambiguous, quickly-changing environments
- Mastery of using Google Workspace (particularly Google Slides and Google Sheets) in crafting stunning presentations and easy-to-comprehend reports pertinent to the project
- Data-driven when making key decisions relevant to the partnerships
Responsibilities
- Promptly responding to customer queries via email, live chat, video, phone, and social media channels
- Immediately escalating serious complaints or issues that you are not equipped to deal with
- Liaising with colleagues or managers to find the best solutions to customers’ issues
- Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible
- Maintaining a polite, helpful, and professional manner at all times
- Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
- Familiarizing yourself with new products and services as they are introduced
- Attending workshops and meetings as required
- Providing training to new customer service agents
Job Type: Full-time
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Taguig City (Required)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | Hunter's Hub Incorporated, Unit 706 7/F Greenbelt Mansion, 106 qlPerea, Makati, 1223 Metro Manila, Philippines |
| Google Map | Google Map |
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