Philippines Jobs

Customer Service Representative Jobs at Sapient BPO – Call Center in Pasay, Metro Manila

Sapient BPO - Call Center company logo
Published 10 months ago

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Sapient BPO - Call Center is thrilled to announce job openings for the position of Customer Service Representative in the Pasay area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Sapient BPO - Call Center, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Sapient BPO - Call Center.

Job Information

Company:Sapient BPO – Call Center
Position:Customer Service Representative
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Earn up to 27k monthly

We are mass hiring for Call Center Agents as prior in our Metro sites

Position Overview:

This position is responsible for providing assistance, resolving inquiries, and ensuring customer satisfaction.

Job Responsibilities:

  • Provide information about products, services, policies, and procedures.
  • Address customer complaints, concerns, and escalations effectively and empathetically.
  • Provide technical support and troubleshooting guidance for products or services.
  • Provide recommendations and upsell/cross-sell opportunities based on customer needs.
  • Problem-solving abilities and a proactive approach to issue resolution.

WHAT CAN WE OFFER?

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

** THIS IS FOR AN ONSITE WORK SET UP **

Job Type: Full-time

Salary: Up to Php27,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Performance bonus

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Pasay
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient BPO – Call Center

Sapient BPO is a leading call center company located in the Philippines. With a reputation for delivering exceptional customer service, Sapient BPO provides top-quality outsourcing solutions to businesses worldwide. They offer a wide range of services including customer support, technical support, sales, and back-office processes. Equipped with state-of-the-art technology and a highly skilled workforce, Sapient BPO ensures efficient and effective communication with customers, resulting in increased customer satisfaction and loyalty. With their commitment to excellence, Sapient BPO is the go-to partner for businesses seeking cost-effective and reliable call center solutions in the Philippines.