Call Miner Analyst Jobs at Foundever in Mandaluyong, Metro Manila
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Foundever is currently seeking applicants for the position of Call Miner Analyst in the Mandaluyong area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Foundever operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Foundever |
| Position: | Call Miner Analyst |
| Region: | Mandaluyong - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
This full-time position is accountable for the analysis of customer conversations/interactions utilizing an advanced speech analytics solution. The responsibilities include understanding the organization’s business objectives and goals, analyzing recorded audio and audio-based data sets for critical insights, patterns, and trends, as well as communicating analysis and proposing solutions to the organization.
- Requirements gathering, definition, and documentation, and identification and creation of words and phrases that are used to drive business value utilizing the speech analytics solution.
- Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a call center environment.
- Make recommendations and define data strategies that solve critical business problems.
- Ensure on-time accurate quality delivery of analysis and reports/visualization in tight alignment with specified analytical objectives and/or ROI utilizing best practice speech analytics methodologies.
- Package and deliver key findings and briefings via Ms Office Suite.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Mandaluyong |
| Full Address | H2CW+3WH Foundever Career Center (Pioneer 2), Mandaluyong, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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