Call Center Agent (Bilingual Mandarin) Jobs at Ascent PRO in Ortigas, Metro Manila
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Ascent PRO is currently accepting applications for the position of Call Center Agent (Bilingual Mandarin) in the Ortigas area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Ascent PRO operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Ascent PRO |
| Position: | Call Center Agent (Bilingual Mandarin) |
| Region: | Metro Manila, Ortigas - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
Qualifications
- At least High School Graduate or equivalent
- Must be fluent in Mandarin, Vietnamese, or Cantonese
- Good English Communication Skills
- BPO experience is not required but preferred
- Must be willing to work onsite
- Must be within Metro Manila
Job Description
● Responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists, and managers on non-basic issues.
● Must pass the appropriate pre-employment test battery. Primary duties may include but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
● Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information, documents information, activities, and changes in the database.
● Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Benefits
- Health insurance
- Life insurance
- Paid training
- Promotion to permanent employee
- Transportation service provided
Salary
From Php50,00.00 per month
Schedule
- 8-hour shift
Supplemental Pay Types
- 13th-month salary
- Quarterly bonus
- Yearly bonus
Language
- Mandarin, Vietnamese, or Cantonese (Required)
Ability to Commute
- Ortigas (Required)
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Ortigas |
| Full Address | Ascent Development Construction Inc., Unit 1006, 10th Floor One Corporate Center, Meralco Ave, Cor Doña Julia Vargas Ave, Ortigas Center, Pasig, Philippines |
| Google Map | Google Map |
Job Application Information
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