Philippines Jobs

Technical Support Specialist Jobs at Emapta in National Capital Region, Philippines

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Published 9 months ago

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Emapta is currently seeking applicants for the position of Technical Support Specialist in the National Capital Region area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Emapta operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Emapta
Position:Technical Support Specialist
Region:National Capital Region - Philippines, Philippines
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers.

Key responsibilities:

  • Responding to customer inquiries via phone, email, or live chat
  • Troubleshooting and resolving technical issues
  • Providing step-by-step instructions and guidance to customers
  • Collaborating with the development team to address complex technical problems
  • Documenting customer interactions and resolutions

Requirements:

  • Strong knowledge of computer systems, hardware, and software
  • Experience in providing technical support to customers
  • Excellent problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team

If you are passionate about technology and enjoy helping others, this is an exciting opportunity to join our team.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Philippines
City National Capital Region
Full Address Emapta - JAKA, Makati, 6780 Ayala Ave, Legazpi Village, Makati, Metro Manila, Philippines
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Company Information

Emapta

Emapta is a prominent business process outsourcing (BPO) company located in the Philippines. With over 12 years of experience, Emapta provides a wide range of outsourcing solutions to businesses worldwide. Their services include customer support, telemarketing, technical support, data entry, virtual assistance, and more. Emapta is known for its skilled workforce, innovative technologies, and commitment to client satisfaction. By partnering with Emapta, companies can streamline their operations, reduce costs, and achieve greater efficiency. With its strategic location in the Philippines, Emapta offers competitive pricing and access to a large pool of talented professionals.