Philippines Jobs

Customer Support Specialist Jobs at Emapta in Pasig, Metro Manila

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Published 8 months ago

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Welcome to our job portal, where Emapta is offering exciting employment opportunities for the position of Customer Support Specialist in the Pasig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Emapta, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Emapta. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Emapta
Position:Customer Support Specialist
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Job Description:

As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. Your main goal will be to ensure customer satisfaction by addressing their inquiries, resolving issues, and providing accurate information about our products and services.

Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat
  • Provide product information and technical support
  • Troubleshoot and resolve customer issues in a timely and professional manner
  • Assist customers in setting up accounts and troubleshooting account-related problems
  • Collaborate with other teams to resolve complex customer issues

Requirements:

  • Prior experience in a customer service role
  • Excellent communication and problem-solving skills
  • Ability to multitask and prioritize tasks effectively
  • Strong attention to detail and accuracy
  • Proficiency in using customer support software and tools

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasig
Full Address Emapta - JMT, Ortigas, Upper Ground Floor, JMT Corporate Condominium, ADB Ave, Pasig, 1605 Metro Manila, Philippines
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Company Information

Emapta

Emapta is a prominent business process outsourcing (BPO) company located in the Philippines. With over 12 years of experience, Emapta provides a wide range of outsourcing solutions to businesses worldwide. Their services include customer support, telemarketing, technical support, data entry, virtual assistance, and more. Emapta is known for its skilled workforce, innovative technologies, and commitment to client satisfaction. By partnering with Emapta, companies can streamline their operations, reduce costs, and achieve greater efficiency. With its strategic location in the Philippines, Emapta offers competitive pricing and access to a large pool of talented professionals.