Service Desk L1 Technician Jobs at Milestone Technologies, Inc. in Manila, Metro Manila
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Milestone Technologies, Inc. is thrilled to announce job openings for the position of Service Desk L1 Technician in the Manila area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Milestone Technologies, Inc., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Milestone Technologies, Inc..
Job Information
| Company: | Milestone Technologies, Inc. |
| Position: | Service Desk L1 Technician |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a skilled Service Desk L1 Technician to join our team. As a Service Desk L1 Technician, you will be responsible for providing technical support for our customers. This includes troubleshooting hardware and software issues, assisting with network connectivity problems, and resolving user inquiries in a timely manner.
To be successful in this role, you should have a strong understanding of computer systems and be able to communicate effectively with both technical and non-technical users. Additionally, you must possess excellent problem-solving skills and the ability to work well under pressure.
Responsibilities:
- Provide technical support to customers via phone, email, or chat
- Troubleshoot hardware, software, and network issues
- Escalate complex problems to appropriate teams for resolution
- Document all customer interactions and resolutions in the ticketing system
- Keep up-to-date with the latest technology trends and advancements
Qualifications:
- Associate’s degree in a related field
- 1-2 years of experience in a similar role
- Strong knowledge of Windows and Mac operating systems
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | 27F, Milestone Technologies, Inc., The Podium West Tower, Doña Julia Vargas Ave, San Antonio, Pasig, Philippines |
| Google Map | Google Map |
Job Application Information
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