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Call Center Agents Jobs at Global Services – Sapient PH in Manila, Metro Manila

Published 9 months ago

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Global Services - Sapient PH is currently seeking applicants for the position of Call Center Agents in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Global Services - Sapient PH operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:	Global Services – Sapient PH
Position:	Call Center Agents
Region:	Manila - Metro Manila, Metro Manila
Education:	Confidential
Salary:	PHP 18.000 - PHP 30.000 per Month
Job Type:	Full-time

Job Description

What’s in Sapient Global Services?

For regular employees, we offer an industry-leading benefits package that includes:

Competitive Salary
Opportunity for rapid career growth for Top Performers
HMO with 2 free beneficiaries on Day One
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and Easy Accounts Available
Free Coffee and Biscuits in the office
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

Follow standard operations and procedures.
Recognize and escalate priority problems in accordance with Client standards.
Ensure one call resolution prioritizing customer satisfaction.
Perform basic troubleshooting when necessary.

Qualifications:

With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you.

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php18,00.00 – Php30,00.00 per month

Benefits:

Additional leave
Company Christmas gift
Company events
Free parking
Gym membership
Health insurance
Life insurance
On-site parking
Opportunities for promotion
Paid training
Pay raise
Promotion to permanent employee

Schedule:

8 hour shift
Day shift
Evening shift
Monday to Friday
Night shift
Shift system

Supplemental pay types:

13th month salary
Anniversary bonus
Bonus pay
Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Yearly bonus

Language:

English (Required)

Application Requirements

Good communication skills
Strong team skills
Experience in similar work

Company address

Province	Metro Manila
City	Manila
Full Address	3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
Google Map	Google Map

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