Customer Success Technician Jobs at Amici Mercantile, Inc. in Quezon City, Metro Manila
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Amici Mercantile, Inc. is currently seeking applicants for the position of Customer Success Technician in the Quezon City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Amici Mercantile, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Amici Mercantile, Inc. |
| Position: | Customer Success Technician |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
The responsibilities of the role include, but are not limited to the following tasks:
- Answering customer product and technical questions received through email, social media, and other channels.
- Establishing and maintaining new prospect and customer login details. Answering customer and prospective customers’ questions regarding the information and functionality of our products.
- Conducting periodic discussions with customers to ensure their satisfaction with products, data, and information.
- Assist in developing product documentation and training material.
- Supporting our customers with their digital data acquisition.
Qualifications:
- Must have outstanding problem-solving skills
- Must have good technical knowledge of Vmware, linux, Kubernetes, Google cloud platform, Aws and azure. Office 365 api, database knowledge preferably MSQL, Scripting Knowledge (Python, Perl…)
- Automation skills, Micro services architecture, SaaS systems, managing apps on clouds
- Willingness to learn and adapt to the entire technology stack
- Should be comfortable filing bugs and working with engineering to articulate problem scenarios for reproducing issues
- A Bachelor’s degree in Computer Science or Engineering.
Job Type: Full-time
Schedule:
- 8 hour shift
Ability to Commute:
- Quezon City (Required)
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Amici Mercantile Inc., Mayon Corporate Center, 60 Mayon St, Quezon City, 1114 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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