Customer Service Clerk • Local Account Jobs at Transec BPO Solutions Inc. in Pasig, Metro Manila
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Transec BPO Solutions Inc. is currently seeking applicants for the position of Customer Service Clerk • Local Account in the Pasig area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Transec BPO Solutions Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Transec BPO Solutions Inc. |
| Position: | Customer Service Clerk • Local Account |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Company: Transec BPO Solutions Inc.
WHY JOIN OUR TRANSEC TEAM?
- Represent one of the top leading brands in the Philippines
- Great working environment with work-life balance
- Health card & life insurance coverage
- Performance reviews & annual increases
JOB OBJECTIVE
Assist customers regarding their general inquiries, orders, and follow-ups across various communication channels. The position also includes coordination with the in-house team of our client.
ESSENTIAL JOB FUNCTIONS
- Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
- Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
- Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
- Coordinate with several branches and departments to resolve customer concerns and/or requests.
- Ensure pending concerns are attended to in a timely manner and escalate as needed.
SKILLS & QUALIFICATIONS
- Must have undergone at least 2nd year of college level.
- Must have at least 6 months experience in customer service.
- Basic knowledge in using Microsoft Word and Excel.
- Good communication skills, both written and oral for both English and Filipino.
BENEFITS
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
SCHEDULE
- 8-hour shift
SUPPLEMENTAL PAY TYPES
- 13th month salary
- Overtime pay
Application Question(s):
- Will you be able to reliably commute to Pasig City for this job?
Education:
- Bachelor’s (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- English (Preferred)
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | 31st Floor, Transec BPO, One Corporate Center, 3103, 1600 Meralco Ave, Ortigas Center, Pasig, 1600 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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